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If you have imported contacts with incorrect details, don’t worry, you can easily reimport these contacts with the correct information on the mSg24x7 Dashboard. The contact details will be automatically updated, and no duplicate contacts will be created.

Reimporting contacts is a simple and effective way to keep your contacts section up-to-date and ready to use for Broadcasts.

To import contacts into mSg24x7, follow these steps:

  1. Go to the Contacts section on the mSg24x7 Dashboard.
  2. Click on the “Import Contacts” button.
  3. Select the CSV file that contains your contacts and click “Next”.
  4. Map the fields in your CSV file to the fields in mSg24x7, such as Name, Phone number, and Tags.
  5. Click “Import” and wait for the contacts to be imported.

If you want to remove contacts who are no longer interested in your messages, you can opt them out. Opting out contacts will ensure that they do not receive any future Broadcasts from you.

Note that if you wish to delete contacts who are not on WhatsApp, you don’t need to take any extra action, as WhatsApp does not charge for Conversations.

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