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What’s a Display Name is?

A Display Name is the name that your users can see when they open your WhatsApp Business API account profile. It is similar to any name we assign for our WhatsApp Apps.

How to select a Display Name for your business?

It is important to ensure that it has a relationship with your business and complies with the WhatsApp Commerce & Business policies. You can find complete details about these policies here. The Display Name should abide by all these rules, otherwise, it may be rejected.

Can I change the Display Name anytime?

Yes, you can change it multiple times. Here’s a guide to changing your WhatsApp Display Name.

Will the same display name goes in the Green Tick form?

When you apply for a Green Tick, the same Display Name will be used. Therefore, it’s important to choose your Display Name wisely. However, you also have the option of providing an alternative name for the Green Tick.

Is it possible to have a Display Name specific to a particular department of the company?

Absolutely. You can have a Display Name that is specific to particular department(s) of your company, such as Finance, Sales, Customer Support, etc.

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